Orientation
20 Hour Basic Online Training Instructions
Getting Started
The instructions below do not apply to the In-Service or HIV/AIDS Bloodborne Pathogens courses.
Once you have registered, and processed payment, you will be sent an email with your username and password. Log-in to the course following the instructions in the email.
Click on Module 1 to get started with the 20 Hour Basic training.
This is a BASIC Training
There is a great deal of repetition in this course.
This is a BASIC training.
Understand that the learning abilities of our students range greatly. In order to provide the best service to everyone, the format is designed to be simple to navigate and offer a lot of opportunities for the concepts to be learned.
If you have extensive experience in child care, or learn quickly, you may find that you prefer to scan the materials that seem repetitive, and focus on the areas that are new to you.
Navigating Training
To navigate through the training, simply scroll down and click on the arrow on the bottom right side of each page. One other hint, our website does not disconnect if you leave the training open. Some students find that leaving the course open on their computer for several days, while working on it is effective. That makes it easy to keep progressing through the course.
Progressing through the Training
There are 10 modules, and 3-5 chapters in each module. At the end of each chapter and assignment, you will receive an automated email message confirming that you have completed that chapter.
How many modules are in the 20 Hour Basic?
There are 10 Modules.
Exiting the Training
Your progress will only be recorded if you exit at the end of a chapter.
Exiting in the Middle of a Chapter
If you need to exit in the middle of a chapter, you can still resume where you left off. However, you will need to remember yourself what page you are on and use the links on the left to return to that page. The system will not record where you are in the middle of a chapter.
Returning to the Training
Check Your Email
If you exited the training at the end of a chapter, refer to the last email that you received from us and click on the link provided to pick up where you left off.
Using the Menu
If you exited in the middle of a chapter, when you return to the training, from the 20 Hour Basic main menu, click on the Module where you left off. Then return to the main menu for the Module and click on the first link after the last page that you completed.
Questions and Answer Sessions
During the course of each module, there will be questions and answer sessions that promote opportunities for you to learn the materials. These are tools simply to benefit your learning experience. The question and answer sessions are not graded and do not reflect your successful progress in the training.
Assignments
There is one assignment at the end of each module, for a total of 10 assignments. You can expect that the assignment may take you about 30 minutes to complete for each module. Set time aside to complete the assignment in one sitting, you will not be able to save a partially complete assignment.
Once you have filled in the answers on the assignment form, click on SUBMIT and the assignment will be reviewed by Claudette Lindquist, our 20 Hour Basic trainer.
It is not necessary to wait for Claudette's reply to your assignment to continue to proceed through the training.
Good to Know!
One other hint, our website does not disconnect if you leave the training open. Some students find that leaving the course open on their computer for several days, while working on it is effective. That makes it easy to keep progressing through the course.
Is the text size to small?
Hold down the Ctrl key and type the +
sign repeatedly until the text is a good size for you.
About Certificates
What are the procedures for
getting a certificate?
Click Here
for More Information
STARS Reimbursement
Our trainings are eligible for
reimbursement through the STARS Scholarship Program!
Click Here
for More Information
Related Resources


